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Returns & Exchanges
I want you to be 100% happy with your Victoria's Pachamama Market purchase.
If for any reason you are not 100% satisfied with your purchase, I offer a full refund--no questions asked, or an exchange of equal value.
- All items purchased online may be returned or exchanged within 30 days of delivery date.
- "Final sale" items are non-returnable, non-exchangeable.
- Item must be in original packaging, original condition.
- Original shipping fee is not included in refund.
- To initiate a return or exchange: Send me a note on my contact page, requesting a return authorization, or an exchange, describing the problem, include order number.
- How long it takes to receive your refund, replacement product, or store credit? As soon as I receive the product you are returning and if all is well upon inspection, I will provide a refund or exchange. It may take 3-5 business days for the credit to show up on your original form of payment/credit/bank account.
- Any return shipping fees the customer will need to pay.
- Please notify me about any lost or damaged items.
- Please contact me if you any any additional questions.
